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Returns & Exchanges

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Simple Return Process

  1. Please read and follow the below return policies
  2. Generate a pre-paid return label through our Quick Label Return Form ($5 will be deducted from your refund) or fill out our return form and ship back to us using any method you prefer.

Return Polcies

  • Returns must be made within 30 days of original purchase.
  • Returns must be shipped prepaid to the below address with return form (.pdf format) enclosed.
  • All merchandise must be returned in original, unworn condition with all tags still attached.
  • Credit (less shipping charges) will be issued immediately upon receipt of return.
  • First time exchanges will be shipped (with no additional shipping charges added) as soon as we receive your return. Please e-mail us at sales@thedenimshop.com for availability and we will hold your exchange for you.
  • All special orders will be subject to a 25% restocking fee. 
Poster by: Alan Martin  on  27 Jun 2017
DAMAGED shipments and/or packages which appear to be damaged should be refused at the time of delivery. Please e-mail us at sales@thedenimshop.com in case of damaged shipments.
Poster by: Alan Martin  on  19 Feb 2017
Please e-mail us at sales@thedenimshop.com in case of lost shipments. We will contact the carrier to try to determine what happened to your package. Please allow a few days for the carrier to conclude their investigation.
Poster by: Alan Martin  on  19 Feb 2017